Primo Medical Supplies is rated 5.0 out of 5 stars, based on 230 reviews!
The service I received was outstanding. The technician who helped me was very courteous and helpful.
Great customer service. Trust worthy and reliable
Cast cover, scratcher, and cleanser from South Korea_Biz proposal
Dear Purchase manager,
How are you?
We've known your company is supplying medical products in your country and would like to introduce our Cast cover, scratcher, and cleanser products that are manufactured in South Korea in 2014. Those products are essential for the people that parts of their body are in a cast when they take a shower, swim and bathe.
Our products have been exported around the world and the customers are fully satisfied with the quality. Our products have much higher quality(100% waterproof) than other products. We definitely give you the best durable products and price as we have our own factory in Korea.
We hope you will consider looking over our products soon.
Thank you for giving me your precious time!
JABLE (South Korea)
Having had to call to California for my respiratory needs, Primo Medical is super.
They know what I need, answer my questions, and are very well-informed about their medical supplies.. So glad to have them in San Antonio..
This place is fabulous!! The kindness and help was so appreciated. I will be doing business with them again.
This is my first experience with Primo Medical Supplies and so far its been great. Octavio was a wonderful help and I hope to continue the business relationship. I ordered a home oxygen concentrator and they even delivered to me next day. Great Job!
Quality equipment and friendly personnel. Shout out to Octavio who patiently waited for our therapist to come and move Mom out of bed first so he could dismantle it. He was very understanding that we were not comfortable yet to move her on our own. Thank you!!
Great owner. Has saved me on ostomy supples. Very courteous and fairly priced.
Called in today to find out about the performance of my new CPAP. I spoke to Angela and she was very helpful. She not only checked the performance of my CPAP, she helped me with ideas on how to schedule supplies. She has a great attitude!!!!!
Was very helpful showed me how to use the equipment I got to say I haven't been to a place that supplies medical stuff that's been that good
Primo always has what I need. They are friendly and helpful.
of critical importance-
August 7, 2020
Sherif Z. Zaafran, M.D.
President, Texas Medical Board
333 Guadalupe, Tower 3, Suite 610
Austin, Texas 78768
Re: Investigation and Regulation of Physicians During the COVID-19 Pandemic
Dear Dr. Zaafran,
Thank you for your efforts to promote public health and safety in the great State of Texas, particularly during the COVID-19 pandemic.
A strong patient/doctor relationship is the foundation of quality health care. As our state grapples with the challenges of the pandemic, I want to be sure we are protecting and preserving the trust between doctors and their patients and allowing our state's physicians to use their knowledge, training, and experience to best meet the needs of their patients.
To that end, I am requesting the following:
1) Dissolve ongoing investigations of doctors for alleged violations of executive orders that have been rescinded or superseded by the Governor. I have heard from doctors who are currently under investigation for alleged breaches of executive orders that are no longer in effect because those executive orders are not considered necessary, yet these doctors must continue to expend their valuable time and resources to defend themselves and endure the stress and uncertainty of the pending investigations. Certainly there are better uses of the Board's resources than continued pursuit of alleged violations of now obsolete executive orders.
2) Issue a public statement affirming that Texas doctors have the freedom to prescribe drugs that in their professional judgment have potential for treating COVID-19, including “H.” Across the country the number of doctors and medical professionals supporting the use of “H” (and other FDA-approved drugs and nutraceuticals) for early stage treatment and prevention of this virus is growing. Yet many doctors express fear of losing their medical licenses if they prescribe FDA approved drugs like “H” for COVID-19 treatment. I request that you issue a very clear public statement to Texas doctors that they need not fear retribution, but will instead be supported in their medical practice regarding their prescription of safe medications such as “H.”
Our state's medical community leads in research, practice, and innovation. It is critically important to preserve and protect the doctor/patient relationship from governmental interference. I implore you to implement these requests immediately.
Angela S. Paxton,
Texas State Senator
P. O. BOX 12068 • SUITE GE.5
AUSTIN, TEXAS 78711
(512) 463-0108 • FAX: (512) 463-7579
VICE-CHAIR, PROPERTY TAX EDUCATION
BUSINESS AND COMMERCE REDISTRICTING
NATURAL RESOURCES AND ECONOMIC DEVELOPMENT
604 SOUTH WATTERS ROAD, SUITE 100
ALLEN, TEXAS 75013
(972) 908-3424 • FAX: (972) 908-3361
We needed a hospital bed for downstairs while I was recovering from hip surgery. Primo reps were out delivering that day, professional and practicing all covid 19 safety precautions. We also appreciated how careful the tech was putting up and taking down the bed so as not to scratch our wood floors. I will need my other hip replaced in a few months and we'll be giving Primo a call!
I absolutely love this store. My favorite thing about it is the knowledgeable staff. I always get what I need and learn something extra at the same time. Everyone who works there is AWESOME and super motivated to help out anytime you enter. Love love love this store. And on top of having the best medical supplies they always have in stock face mask, sanitizers, travel size sanitizer, disinfectant cleaning wipes/spray.
Got a few masks and sanitizers. Masks are washable, protective, comfortable and stylish. I highly recommend these. My go to place from now :)
Bought reusable face mask and gloves. They are really good. They are better than the disposable masks as they have three layers and can be washed and reused. I feel it’s high in quality and feel they have used medical grade cloth to make. Good value for money.
Super convenient. I've bought disinfectant cleaning wipes, which is efficient for disinfecting any area of your home but especially those areas that are most frequently touched. These are perfect for times like this, when we need to be very conscious about disinfecting our living space in light of COVID-19.
They offer great service and go out of the way to look for any item that you may need. I have used them for several years.
My mom needed Medical Supplies some and I made a great choice by going to Primo Medical Supplies. He is very friendly with a great sense of humor. Store has many options on display which helped us choose the best model for her. I'd definitely go back for any other needs.
He is excellent, friendly and professional. I am so glad to choose Primo Medical Supplies for my medical needs. I bought Oxygen Concentrator from this store at reasonable price. Thanks guys!!
I have rented here and purchased in the past and they have a large supply of just about every medical equipment. Staff very courteous as well!
Whenever I need to buy or Rent, Primo is the place to go!
I had a great experience with Primo Medical Supplies! They provided me with an excellent wheelchair for my every day use that is more than I could've asked for. I think they are the best wheelchair providers in Texas area. Everyone was really nice to work with and the wheelchair technicians are also very responsive and helpful. I highly recommend their services.
1. I have tried lots and lots of sanitizers but which i bought from Primo Medical Supplies this is the one I'm using on a daily basis.
2. I like the way it cleans my hand even when they are intensely dirty.
3. The smell is satisfying. its nice and pleasant.
Overall a good product. I would definitely recommend this store.
The people in this store are extremely helpful and make sure you leave with everything you need. When I came in to get medical supplies for my family, I was greeted with a warm hello, and the staff asked what i needed and quickly helped me find what I needed. N95 masks were a good price and very affective. Thank you Primo Medical Supplies!!
I completely believe on Primo Medical Supplies!!
I am using disinfectant cleaning wipes and spray for quite a long time. I've also bought some face masks for me and my family. I really like the fact that it’s soft on my skin and not too harsh. I think it’s quite reasonable when compared to others. I would love buying again.
I ordered an adjustable bed for my mom. Primo Medical was the least expensive but adding the "extras" can seem like being nickeled and dimed. The delivery was a bit steep in my opinion. Nevertheless, the service from Jessie was wonderful, who delivered and installed quickly. The bed worked great and was easy to operate. Steve responded to inquires and the deposit was refunded promptly.
A Family member of ours bought a Hospital Bed for my Aunt online to save few hundred dollars. Starting from the initial bed delivery, some parts were missing and damaged and it took longer to receive which was a complete hassle. So, I choose to shop local and came across this medical supply store in San Antonio. Went to few medical dealers and finally choose to go with the Primo Medical Supplies Store. The process of buying the bed was so simple and the whole process was hassle free. We love the electric hospital bed we got with the therapeutic mattress and upgraded Assist rails (the assist rails are different from the standard bed rails as these can be positioned in 3 different ways) that is what we liked about it. We got the best medical equipment along with the best service. I strongly recommend this medical store as they have a huge selection of medical supplies as well.
Needed a travel size CPAP machine to make my life easier while traveling also bought a rechargeable portable battery along with the Respironics Dreamstation go APAP machine. I am loving it so far. Thank you Primo Medical!!
This is the best medical supplies store in San Antonio so far for my family. We rented a medical recliner and the hospital bed for my dad. It eased him and us at home after he came back from the hospital. We also got some compression socks for his as well. They have a lot more medical equipment and its near by as well.
Second Visit on 9/16/19
Needed cpap supplies and mask for my dad. Came in and purchased the cpap filters, cpap tubing and the Respironics full face mask.
Very nice customer service and I always find what I need thank you
They had the wound pouches that we could not find at 8 other places and was open on Saturdays when most places are closed on the weekend. I was totally grateful for friendly service and variety of supplies!
We were traveling in San Antonio and wanted to try a CPAP machine. After a few phone calls to some local suppliers and no luck, we came across Primo Medical Supplies and they were the clear winner. Steve, who answered the call on Saturday was very helpful and polite. Once we got to their location, he was waiting for us and already had the CPAP machines ready for us to look at. This makes me think that he genuinely cares about people and understands the needs of his customers. He was patient and answered all our questions and at the same time understood our requirements. We bought ResMed Airsense 10 Sleep Apnea machine. They also had huge selections of CPAP masks along with the SoClean machines (i.e., CPAP cleaning machine). Steve explained how to operate it and we also bought a new ResMed CPAP mask as well. This supplier knows what his customers need and this turned out to be one of the best customer service experiences. Without question, I recommend Primo Medical Supplies due to their sound customer service and equally sound technical knowledge on how to use the medical equipment. It only takes a phone all to find out that this store is worth your time and money!!!
CPAP machine was needed quickly as the current one was broke and not working anymore. We looked for local medical equipment suppliers and were quite worried as it was a weekend. After a phone calls to a few local suppliers and no luck, we were able to reach out to Primo Medical Supplies and they were the clear winner. Steve, who answered the call was very helpful and it was such a relief that that he took the call over a weekend. Once we got to their location, Steve was waiting for us and already had the CPAP machines ready for us to look at. This makes me think that he genuinely cares about people and understands the needs of his customers. Fortunately, they had the required CPAP machine were looking for and Steve was patient and answered all our questions and at the same time understood our requirements. He guided us in the right direction and we bought ResMed Airsense 10 sleep apnea machine. They also had huge selections of CPAP masks along with the SoClean machines (i.e., CPAP cleaning machine). Steve was very helpful in explaining how to operate the machine and we also bought a new ResMed CPAP mask as well. This supplier knows what we as customers need and this turned out to be one of the best customer services we ever experienced. Without question, I recommend Primo Medical Supplies for any of your medical equipment/supply needs and they are just a phone call away!
My father in law has been needing a new sleep apnea machine as he has been using one for few years now. we went to Primo Medical Supplies and they had few models to pick from. we got the Philips Respironics Dream Station APAP Machine with heated house and a Resmed Nasal Mask along with some reusable and disposable filters. Alcohol free wipes to disinfect the mask well. Totally satisfied with purchase and would recommend them family and friends for sure. Coming back for recurring suppliers for the CPAP mask and tubing.
Best place to get hospital beds in San Antonio. Qualitatively superior products.
I bought a Philips Respironics Dreamstation go auto cpap which is very small and compact and easy to travel. The staff was very friendly and helped me throughout the way. I am definitely coming back and I would encourage friends and family to visit this place.
Excellent and prompt service. They have everything you could possibly need. I am so glad I found them.
Amazing!! On a Friday we were told to find an immobilizing knee brace for a dislocated patella. Googled it. Primo came up and was the only store advertised as having Saturday hours. We visited just after opening on June 1st. He helped us decide what we needed and the price was right! Thank you Primo Medical Supplies!
My husband and I come to San Antonio once a month and suddenly his CPap hose kept popping off in the hotel! We came to Primo to get a new hose and ended up buying a travel CPAP and supplies as well! Their employee Steve was incredibly knowledgeable about all things CPAP and their inventory was extensive. I HIGHLY
I had a surgery recently, I wasn’t comfortable getting in and out of my regular bed. My friend recommended this place. The guy who spoke to me was polite and listened to me patiently when I explained him my concerns and what I was expecting, he suggested an electric high end medical bed for which the height and head rest is adjustable. We rented the bed, the guy responded quickly and delivered the bed and set it up immediately. Now I feel comfortable and got right what I expected to ease my pain. I was so pleased by their service, they were quick and prompt. I would definitely recommend this place.
I had a surgery recently, I wasn’t comfortable getting in and of my regular bed. I needed a medical bed and my friend recommended this place and we rented a top end medical bed for which the height and head rest is adjustable. I liked the service, they responded quickly. I am happy to have right what I needed. I would definitely recommend this place.
I bought a sleep apnea machine at primo medical. I got one through my insurance few years ago and my bipap machine finally gave up. When I contacted my health insurance they asked me to get a new sleep study done which is insane and ridiculous. I have been using this machine for a lot of years now. I have not met my deductible and it was expensive going through my health insurance, so I choose to purchase it out of pocket rather than going through my insurance and staying away from my sleep. The service was prompt and got what I needed right away. These guys are lifesavers, I should rather say sleepsavers instead.;)
Vistied San Antonio with my family and a family member lost their cpap machine in transit. We were in dire need of it. We started making calls around and we got a +ve response from the primos. They have explained us the process and we have provided them with the Documents required. We got the sleep apnea machine right away along with the respironics full face mask and tubing. I highly recommend this store and their service. Cpap machine is working exceptionally well and we are happy with it.
Lift chair is what we needed. We went to the store and bought a golden technologies lift chair. We also bought a cold therapy machine as well.
An elderly family member needed a hospital bed immediately. We had so many questions and were simply distraught and overwhelmed. Steve was calm and patient while several of us decided on options over the phone with him. They delivered and assembled the bed the next morning. I highly recommend Primo because of this experience and even recommended them to the home health care providers. Thank you Steve, you made a difficult time quite a lot easier and we appreciate it so much.
We have rented a fully electric hospital bed with an upgraded mattress along with full bed rails along with few other medical supplies. P.S Also bought some sheets for the mattress along with vinyl protector as my dad was incontinent. We got the electric patient lift along with full body sling with commode opening. The service was swift and we were very happy with the service and the medical equipment provided. My go to store from now on.
Steve was a great help today! I needed an extra long shower chair for my Mother and he helped me pick out the perfect fit, while climbing up and down on a ladder and smiling the entire time! He knew his products and will be our go-to supplier for any medical needs in the future!
Thank you!! C. Gibson
Moved my parents into a assisted living place on huebner and we needed couple of hospital beds. So went to primos and got it delivered right away with 2 of their best hospital bed mattresses with an up charge. Also bought a 3 in 1 commode with drop arm and wheelchair as well. They had everything in stock and everything was displayed at the store. Happy and satisfied with the service. This is the best medical supply store in San Antonio.
Needed a lift chair after my surgery as I was not able to use my bed and had to keep my body at a certain angle when I go to bed. So I was recommended this place by my uncle. The service was swift and prompt. I liked the lift chair which we rented. We also bought a cold therapy machine as well. Shall definitely recommend this medical supply store.
We were shopping for a portable oxygen concentrator for few months and finally made a move to get the respironics simply go mini portable oxygen machine. We were debating whether to get a Inogen G3 Portable concentrator or this one. But we choose to go with the simply go machine as my dad was used to using a respironics everflo oxygen concentrator at home. My dad was having a hard time to get the oxygen tanks so we just bought this unit which would offer him a lot of freedom and does not have to worry about the oxygen running out. Primo medical was wonderful with the process and gave us a lot of insight on the equipment. This place has a lot of medical supplies which are very handy.
The staff here is top notch! I was traveling with my father and he has a medical condition that requires a C-PAP machine. He packed all the equipment except for one thing....the water chamber. When we noticed that he did not pack it we started to panic knowing he would not be able to enjoy his vacation since he needs the machine to sleep. Looking on amazon they couldn’t deliver it until days later and there were no stores in our proximity which sold the water chamber. The clock is ticking at the time it was 5:50 yet this place closes at 6:00 and our hotel is over 25 mins away. Instead of saying sorry we are closed can you come tomorrow morning they were very considerate and stayed open just so we could get the component. Customer service at its finest! Thank you thank you thank you!
I could not have been more pleased. After getting the runaround from LinCare about replacing my dead BiPap, Steve provided me with a replacement the very same day that I inquired. He set it up, showed me how to operate it, sold me some additional filter supplies -- and he gave me every bit of his attention for as long as it took, as if I were the most important customer he had ever had.
Plus, Steve is about the nicest guy you'd ever want to meet, right up there with the friend who recommended him.
I was in San Antonio visiting my friends. My uncle is a COPD patient and he uses a continuous pulse oximeter machine which monitors his oxygen saturation levels at night.( He uses a cpap machine along with his oxygen concentrator). His machine stopped working and was out of warranty. Then we started to look around for this and couldn’t find a place who had it in store. We were lucky to find Primo medical who had this unit in stock and we also bought travel compression stockings. This company is a life saver, I rather should say sleep saver ;p. We got the device we needed and were happy with our purchase made. :)
I was visiting from out of town a week ago and after discussing my needs for an oxygen concentrator, I was able to have it delivered right to my hotel where I was staying. Sure enough when I arrived, it was there. The Concentrator worked great! After my visit was done, all I needed to do was inform the company that I was done and they did all the rest. I do want to add that although renting the equipment was at first it's a bit pricey for a week or less, you are reimbursed quite a bit after turning it back in. Thanks again for your service! :D
Respironics Dream station cpap machine is what I got from primo medical supplies. Bought a memory foam full face mask with heated tubing and heated humidifier. I have used it for few days now and I am liking it. I feel energized and much better after using the cpap machine. They have many more cpap supplies and other medical equipment as well.
A family member of mine was getting discharged from the Huebner Creek Rehab after few months of rehabilitation. They were ready to go back home after getting better on their health condition. We needed few equipment right away before getting home.
Rented Hospital bed with hospital grade mattress and bed rails -10/10
Heavy Duty bedside commode with drop arm seat-10/10
Purchased a Cold therapy machine -10/10
Light weight transport wheelchair with footrests - 10/10
The customer service person who took the order was very professional and the technician was courteous and informative throughout the entire process. I would definitely refer this company to anyone who is in need of a medical supplies in San Antonio.
My better half recently has been discharged from the warm springs rehabilitation center and we needed a few medical equipment as she was getting discharged. We bought the light weight wheelchair with elevated leg rest as she has to keep her leg at an angle. Rented a hospital bed with nice firm therapeutic mattress along with bed rails. We also needed a sit to stand assist to help her. We also got an electric sit to stand assist with a sling which is very easy to use than the manual ones. Overall very happy with the purchases and rental made at this store. They had everything we needed and delivered them promptly.
I being a person dependent on oxygen need to carry my Portable Oxygen machine everywhere I go. After few years my battery operated oxygen machine gave up on me. So I have contacted Primo Medical and I had to take in the unit. They gave me a timeline to inspect the machine and once I authorize it the unit would be repaired. I needed a unit while the repair was being done on my machine. So, I have rented the unit from them. They called me back with the pricing and offered a 90 day warranty on the repair which I felt was good. Now I am using my unit which is working the same way as it needs to. I am happy with the service they have provided. I appreciate the service and kindness. Shall be back to get some cannulas and filters in few months.
It was like walking into a medical supply candy store for those who need supplies. Helpful. Courteous.
Best medical supply store I have been to in san antonio. Bought couple of pairs of compression stockings for travel purpose. Also bought a bath chair and walker with wheels for my uncle. They have a good selection of medical supplies in stock as well.
The service was very prompt and swift. Needed a medical bed for my better half as he has undergone a surgery. So rented a hospital bed along with wheelchair. Had a good experience and delivery technician was nice in taking his time and go through things with us. Really apprecite their service. Will definitely use them if I need any medical supplies in the future.
The service here is terrific. I called a local place who said they would get back to me in 24-48 hours. I contacted Primo through their online form and received an email response in minutes. When I arrived, I was taken care of promptly and professionally. Where Primo really shines is their service. I had an issue with what I bought and reported it via their online contact form and again had a response in minutes. The next day, I brought in my purchase and the device it connects to. The same person immediately stopped what they were doing to help me. He was very knowledgeable and quickly took care of the issue. I would definitely buy from them again.
We always come here for any medical supplies needed in our family, they help and are very considerate of different situations. They bring great service to us and we'll continue to come buying!
I am a frequent buyer of colostomy supplies. I buy the Hollister 8331 bags along with hollister adhesive remover wipes, Convatec eakin rings and the stoma powder once in a while. They have a lot of other medical devices , stockings, jevity and so on. If I start writing about the supplies then it's going to be the whole page. I once also bought a bath chair as well which is still sturdy and good.
Cpap machine is what I needed with the mask and supplies. Needed it right away and most of the medical supply stores said they have to order it but primo medical had these in stock. Bought a philips respironics dream station apap machine along with resmed airtouch f20 full face mask. I love the mask as it has a memory foam interface on it. I also found some cool stuff here. I bought myself a backjoy massager handle. I like it too. I thank for all the help the staff provided me at the store. Will definitely come back!!!
We purchased an Inogen G3 oxygen concentrator machine along with a 16 cell battery for the machine. The machine was in superb condition and worked very well. There were extra nasal cannulas included as well. This store was recommended by my cousin due to the efficiency of Primo's services.
Steve was very kind and knowledgeable. I will be coming back for my mobility needs for sure!
Got a resmed bilevel machine for apnea. Called a few stores around and most of the stores said they would have to order it. When called primo they asked for a prescription. Once we have faxed the prescription they called us right away stating they have the bipap machine in stock. We went to the store and they have given us an in service on how to use the machine and maintain it. Also bought the resmed sleep apnea mask, along with some extra filters for the machine along with cleaning wipes for the mask. Thank you guys for having all the equipment and supplies in stock. Shall definitely recommend you place to family and friends.
P.S I don't usually write reviews but I found this place with the help of reviews. So I am doing my job to help others to find a store in San Antonio for there medical needs.
My mom uses an oxygen tank and she lives by herself. It's getting very hard for her to go around with those huge tanks. So I have done some research and wanted to get her a portable oxygen concentrator (POC) so she would get her freedom back to go around. I went to primo medical and I asked them if they offered payment plan for the purchase and they did. We made a down payment and got the Inogen G3 machine. She likes it very much and it has given her an ease to travel with. Our family appreciates your service from the bottom of the heart. They have a lot more medical equipment than the other stores I have visited in San Antonio.
Needed to renew my medical card for the DOT and I was diagnosed with sleep apnea..ufffff. I needed a cpap machine and need to show my usage to get my CDL renewed . I called a few DME stores in san antonio and found it at Primo Medical. Bought a full face mask and steve was very helpful. The machine would generate the compliance reports which I needed on a regular basis. Nice store with a lot of cool stuff. Got some extra cpap filters along with some cleaning wipes for the mask. I will come back for my reports and my supplies. Thank you guys!
My dad was moving into Brookdale assisted living place and he needed a medical bed. We purchased a hospital bed along with a nice mattress and medical bed rails. We also liked the bedside table and we purchased one as well as it would be helpful for him to have food at his bed. We have also placed a recurring order for the bed pads and adult briefs which would make our life's easier. So every month on the 14th primo medical would deliver the supplies to the assisted living place. This place has a nicer selection of several products. I recommended this medical supply store to the assisted living place if any of their new patients or existing patients are needing a medical supply store locally.
My husband went by here to get me a soft cervical collar that I have to wear at home after my cervical spine surgery. He unfortunately picked up the wrong one. I have a very small neck. He took the one he bought back and the people at Primo couldn't of been more kind and refunded him for it. Thank you Primo we may need you again.
Dad discharged from hospice. Bloody hospice guys didn't give us an advance notice of picking up the medical equipment my dad has been using. I had to get my dad a medical bed and an oxygen concentrator machine. Primo was very helpful in getting the hospital bed and the oxygen machine on time. These guys are life saviors. I would recommend this medical supply store to all the people who are in need of medical supplies in san antonio,
Great supplies! Very attentive
We were looking for a medical supply store who have medical equipment in stock and who can deliver the same day. So I asked my best friend "Google" about it and it found me what we needed. We have come across "Primo Medical Store". We got a fully electric hospital bed with an upgraded therapeutic mattress and half bed rails. We also got the wheelchair, pvc shower chair, adult briefs and reusable underpads. They have a showroom where we just stepped and got all the supplies we needed. These guys are not in the medical center but still have a lot of supplies on hand such as sleep apnea masks, orthopedic supplies, compression stocking, lift chair, oxygen concentrators and so on. We never know what we need and it's good that we have come across this medical supply place where they have everything in stock and we don't have to wait. Thank you and good job guys. Always support a local business, which I did today. GO PRIMO!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
Got the dream station automatic sleep apnea machine along with simpulus full face mask. Also got some cpap wipes along with additional filters. They had the cpap machine an other supplies in stock as well. Very nice medical supply store.
I havent met my deductible for a cpap machine through the insurance. My insurance said i would have to pay about $2,200 to get a sleep apnea machine along with the mask. I found primo medical who is offering the machine for a much lesser price. Looked at resmed airsense 10, respironics dream station, fisher paykel icon automatic machine. Choose to go with resmed airsense 10 apap and got the mirage quattro full face mask along with additonal cpap filters and cpap wipes. Overall a good experience at primo medical supplies. This is the best medical supply store in San Antonio.
We were visiting San Antonio for a few days and we needed some medical supplies. We rented electric scooter, portable oxygen concentrator and bought a 3 in 1 commode as they can only be purchased. The service was very prompt and technician has taken his time to go through all the questions we had. I would rate this medical supply store very high due to the overall service and assistance provided. I wish we had the same service back home.
My hubby had knee replacement and the first night was very horrible. The next day we called primo and asked them to deliver a lift chair along with the cold theraphy machine. We initially rented a CPM machine from primos. Overall the service was quick and efficient. This medical supply store had everything what we have needed.Nice job guys for making our lives easier.
My friend injured his leg and we needed an electric scooter for a short period.We did not know where to look for and we called Heb, walmart ;p. They suggested us to call medical supply stores and we googled. Primo medical had the 3 wheeled compact scooter whch can be easily taken apart and can be put inside the trunck. We also bought a walking boot along with cast protcetor for the shower. The store looks small from the outside but they have a big warehouse. They have lot more supplies such as wheelchairs, medical beds, compression stocking and lot of orthopedic supplies such as knee braces, ankle supports, wrist splints, sleep apnea masks and so on. It is nice medical supply store.
Needed a sleep report for my commericial license for the DOT. The place I got my cpap machine was out of business. Called several medical supply stores in town and no one was helpful. Steve at primo was helpful. I got my compliance report along with it I bought the so clean 2 machines which sanitizes the cpap machine along with some filters and replacement cushion for my full face mask. I shall recommend this place to everyone who is needing for a new supplier in san antonio. They also have lot more stuff in there showroom such as medical stockings, wheelchairs, ostomy and much more medical products. Thank you primo for saving my job as I was in the crunch.
Rented a medical bed and wheelchair for couple of months. Everything was great with the rental. This is nice medical supplies place near to our house.
Best medical supply store in San Antonio. Service was swift and got the medical bed right away.
Bought portable oxygen concentrator at Primo's along with a sleep apnea mask for my cpap machine. Customer service is awesome. Steve was very patient and helpful. They have a lot more equipment such as stockings, hospital beds, Ostomy supplies, orthopedic supplies, shower chairs, wheelchairs, lift chairs and so on. We got what we needed. I would recommend this medical supply store to anyone who is living in San Antonio. Thumbs up primo. ????????
Full Electric Hospital Bed 10/10 qualitatively superior bed and very sturdy.
Medical Therapeautic Mattress 11/10 because we liked it lot. This is kind of similar to a low air loss mattress with no air pump and electricity required.
Assist Bed Rail 10/10 the good thing with this rail is that you can position this into 3 different set of positions which is unusual for a bed rail.
Also got some fitted sheets and a vinyl protector for the mattress as well.
Activox portable oxygen concentrator - 10/10 compared to the inogen, invacare and other portable concentrators his one has a better battery life.
Overall Primo Medical Supplies - 10/10
Awesome customer service! Very attentive to customer needs. Clean store and plenty of supplies and equipment that one may need. Thanks again for your help and patience.
got a brand new lift chair from pride technologies at the primo's. my husband had a total knee replacement and he was having a hard time getting up. so we have done search online & made a call to primo and they have sent us some pictures for the lift chair & we choose from it. we also got a padded bedside commode with a drop arm along with the venapro machine. 5 star xperience. the delivery technician was couteaous & took time to show us everything.
hola caballero Compré un concentrador de oxígeno portátil en línea y se rompió y tuve que devolverlo y me tomó un tiempo arreglarlo. Entonces cancelé mi compra y la compré en la tienda. Mi madre tiene oxígeno y necesita usarlo regularmente. Así que lo compré localmente. esta tienda proporciona equipo si es necesario cuando se envía de vuelta al fabricante en garantía. Estamos muy contentos con el servicio hasta ahora. Gracias primo!hola caballero Compré un concentrador de oxígeno portátil en línea y se rompió y tuve que devolverlo y me tomó un tiempo arreglarlo. Entonces cancelé mi compra y la compré en la tienda. Mi madre tiene oxígeno y necesita usarlo regularmente. Así que lo compré localmente. esta tienda proporciona equipo si es necesario cuando se envía de vuelta al fabricante en garantía. Estamos muy contentos con el servicio hasta ahora. Gracias primo!
Needed a hospital bed, wheelchair and commode for my dad who was coming out from the hospital. He has medicare and we were waiting on it for couple of weeks and he badly needed these medical equipment. We made several calls to lincare but they never answer the phone and get back. We were fed up with it and made couple of calls to this medical supply place to get what we needed. We decided to private pay for the medical products. The first call was for inquiring about the availability of the products and the second call was for placing the order. Everything was done with very ease. Bought the fully electric bed with upgraded hospital bed mattress with assist bed rails. P.S they also sell the linens and vinyl protector for the mattress which is very handy for us as my dad is incontinent. Mark was the delivery technician he was nice and polite. The bed was set up where we wanted. The wheelchair was nice with anti-tippers on it. We bought a padded drop arm commode which was nice as well along with some disposable commode liners and gloves. Best medical supply in San Antonio for sure. We as a family are very happy and relaxed after getting what he needed. We are going no where but primo from now!
I have just made a call to primo medical. They are not open due to the inclement weather but the guy who answered the call was very helpful and knowledgeable and patient as well. We called a few places as well all we were told was that they were closed and call them back when they are back open. This guy answered all the questions in regards to the hospital bed and wheelchair rental. Now a days companies work based on the outcome of what is being gained. I am impressed with this medical store. I will come back to your business when we make a decision on it.
We needed a supplier for our oxygen needs. We headed to primo medical for it with our past experience. We bought a home oxygen concentrator and a battery operated oxygen concentrator. We loooked at few models and got the activox portable machine. They also had a collection of lift chairs as well. We weren’t planning to get it but after we looked at it we thought it would be beneficial for my parents as my dad is a copd patient and also has a hard time getting up and this chairs completes his needs. The service was good and the guy in the front was very helpful. Definitely will recommend this medical supply place.
Shopping for hospital bed along with portable oxygen concentrator for which the insurance does not pay any peanuts. Read a lot of +ve reviews on primo medical supply website brought me down to their store. Bought a nice medical bed with the upgraded mattress along with the best bed rails. I thank steve for helping me to choose on the bed rail because they had basic bed rail and assist bed rail. Steve explained me clearly the difference between these two. The assist bed rail is more but it is worth it. Assist bed rail can be adjusted into 3 different positions which is very handy for my elderly parent to get in and out of the bed.
Secondly, also got the activox portable oxygen concentrator as the internal battery on the unit almost lats 8 hours along with soft nasal cannula.
Thank you steve for all your help and patience assisting us
I went to several DME stores in town but Primo had everything we needed. They had it in stock, delivered and set-up the very next day. Excellent service and very knowledgeable! Highly recommend!
After reading all the reviews on primo medical supplies finally went to the store to look at their different medical bed mattress and lift chairs. We got the fully electric hospital bed with a 8 year warranty therapeutic mattress.We got it because the mattress was firm. One other thing I would like to emphasize is that in the store they only display the basic half bed rails but ask them about the assist rails. Assist rails are much better and sturdy than the basic rails. Assist rail can be adjusted into 3 different positions which is nice. We also bought the zero gravity lift chair from pride technologies. Overall these are good medical equipment and service!
Very good selection of supplies and Steve was very helpful and sincerely interested in providing us exactly what we needed. He was also very patient with our questions.
Very good selection of supplies and Steve was very helpful and sincerely interested in providing us exactly what we needed. He was also very patient with our questions.
My doctor recommended me to get a venapro and i was able to find it at primo medical supplies.
Purchased hospital bed, bariatric wheelchair, disposable underpads, Extra large briefs and some gloves. Very good service and on time delivery by the technician.
Dad was discharged from the rehab and we needed a few medical supplies. We got medical bed, wheelchair, shower chair with commode opening and wheels the pvc kind. We had steps in front of the house it is difficult for my mom to take my dad in and out with the wheelchair so we went ahead and bought a single-fold ramp as well. We have visited a few medical supply stores and no store had all the medical equipment in stock. This is a one stop medical supply store and the service was great.
My dad was coming out the rehab and we were shopping for some medical supplies locally. Needed a swiveling and sliding transfer bench which would make it easy on my dad when stepping in and out of the bath tub. We also bought the bed rail and trapeze bar for the king size bed he uses at home. It made his life easier getting in and out of the bed and positioning himself on the bed. We also bought an ultralight transport chair which was is very light and easy for me to fold it and put it in the trunk. Real light and easy to maneuver my dad to restaurants and doctor's office's. Very prompt service and happy with the purchase. I don't think a lot of stores of this kind are in San Antonio.
We were in the market for a rubber threshold ramp which was 3 inches thick. I wanted to purchase locally than buying it online. So made some trips and have comes across this product at primo medical store. We got the rubber ramp along with a lift chair as well. We weren't really shopping for a lift chair recliner but we have tried a few at this medical supply store and liked it. We bought the one with the leather along with jobst compression stockings. They have a lot of cool stuff as well. The ramp, medical chair recliner and compression stocking are all good. Started recommending it to friends and family already.
I bought my full face mask here and they had it in stock.
We were in need of few medical supplies for my mom. So we have landed at Primo's. We bought a hospital bed which is fully electric with the best mattress which was available. They also had vinyl sheets and fitted sheets for the mattress. The also have colored sheets for the top of the bed. We also rented an electric patient lift to try it out if it works for us. Good thing is that they had all the equipment in stock and have delivered to us right away. We also got a raised toilet seat riser with arms along with a rubber threshold ramp. Honestly, I couldn't find any rubber ramps in san antonio. The overall experience was good. They have a lot of supplies such as the roller with the basket, socks for legs , wheelchairs and lot more stuff. I tried some lift chairs which we thought were cool. This is a one stop medical supply store.
Bought a nice cpap machine! Good service!
I would say that I am a pro in sleep apnea ;p as I have been using the cpap machine for about 25 years. I bought my last cpap machine online and I had issues with it in an year or so. So I had to send the unit back and they took a while to get it fixed. I had terrifying nights without the machine. So I choose to buy this apap machine locally. After my research I choose primo medical supply. I bought two sleep apnea machines along with so clean 2 machine to sanitize my cpap machines. I bought the resmed airmini the newest apap machine in the market along with the airsense 10 apap machine. I had to buy two adapters for the so clean 2 machine. I also got the newest memory foam cpap mask as well. The service was swift and was happy with the service provided.They have everything in stock and a lot more medical equipment.
We rented a lift chair for my grand mother and once she liked it. We have bought a new lift chair with leather exterior as she was incontinent. The cloth chair wouldn't work for her. It was a golden technologies zero gravity lift chair and also bought a hip kit as she had a knee surgery.
We were flying and my husband didn't want to bring his resmed cpap machine. Our hotel staff called for us to Primo Medical Supplies and spoke with Steve concerning if they rent a machine. She was told yes and she gave me the phone number to call to set up. Steve was very helpful and understood my husband stops breathing many times during the night, that he would 99% assure he would have the resmed brand of machine. We needed it to be delivered and Steve made sure it was there upon our arrival. And then on our departure the driver came and picked it up promptly. Thank You Primo!
Got a medical bed for my mom from primo medical supply. Great service and good product. Also rented a wheelchair as well.
I have been going through stages of COPD. Initially I was using a oxygen concentrator at nights only and now I need to use it sometimes in the day as well. I searched for medical supplies in san antonio texas and then made a list of medical supply stores in san antonio to get a portable oxygen concentrator. I have been to the nearest medical supply stores but wasn't satisfied with them. Then I made my second visit to primo after a while. I looked at the Inogen , airsep , activox , philips respironics simply go, oxilife independence, invacare platinum portable oxygen machines after reviewing the pros and cons. I have decided to go with the activox portable oxygen concentrator as it's battery life is comparatively better the rest of them. I also bought an extended warranty on the sieve beds and the internal battery. Usually the machine comes with 3 year warranty on the machine , 1 year warranty on the internal battery and 1 year warranty on sieve beds. So I upgraded my warranty on the battery and the sieve beds for an extra cost. Steve was very patient with us through out the process and have answered all my questions. I felt like I bought the best oxygen concentrator in the market. Now traveling with oxygen is very easy. If you don't know where to buy oxygen concentrator ? I would recommend primo medical equipment supply store because they had all the portable oxygen concentrators machines in stock. I also bought compression stockings for a discounted price at this store.
We rented a fully electric hospital bed for a couple months, then we bought an underbed table and are planning to purchase a sliding shower bench. Primo is an excellent company to do business with. Prices are good, they carry quality merchandise, they are helpful, knowledgeable and flexible. Their delivery person, who is very pleasant,assembled and explained how to use the equipment and answered all our questions.
We got a hospital bed from primo's along with mattress and bed rails. Nice bed and good service.
We were looking for a lift for my dad. I spoke to a young man on the phone and told him what we needed and why. He told me he has several different items that might help my family move my aged dad from bed to chair, chair to bath and so forth. On my arrival at PRIMO I was mt by a very well versed and intuitive young man who listened to what my needs.were then proceeded to give me options. All of this with no hard sell, up sell or pressure of any kind. We ended up with a beautiful "gently used""HOYER" lift with two slings. One that my dad could sit on while in his wheel chair and another for bathing. He explained how to use the lift as I wanted to take the lift home with me. As he was explaining he informed me that my dad would be most comfortable in s semi sitting position as I described him as a "pusher" (stiff and moves contrary to what his brain tells him) He asked my how many people would be available to move my dad. When I told him "one", he told me that I should consider a different option like a transfer board (much cheaper than a lift) as my dad would probably slide off the chair when we tried to move hiim. I asked him if there were another way to use the lift. He showed me a reclining wheelchair that had removable side arms. This solved my problem. Now even my 81 year old mom can lift my dad, put him in a wheelchair or a bath chair and transfer him back to bed ALL BY HERSELF!!!! The products are all high quality and have changed all of our lives for the better. We came back and bought a cushion for my dad's chair. I highly recommwnd PRIMO MEDICAL. I won't go anywhere else.
P.S. On my 3 trips to PRIMO I saw how other customers,were treated and I know thth this is the level.of service everyone gets.
Bought a medical bed with low air loss mattress for ulcers and halo safety bed rails. (as these are the only rails allowed in the assisted living nursing home) Friendly staff. They have a lot of medical equipment in stock. Would definitely come back to this store. I like there collection on sleep apnea supplies. Thank you guys for delivering the medical equipment very fast and for the inservice.
Rented a medical bed with a hanging bar so that my grandpa can position himself on the bed. They have delivered all the medical equipment in a timely fashion. Also rented a wheelchair with elevated leg rests and bought a toilet seat riser. Nice and friendly atmosphere.
Bought a medical bed and it was nice.
rented a bililight for my infant for a great price!
Primo medical supply store supplied us with a good electric hospital bed , electric patient lift, medical trapeze bar , wheelchair and a bed side commode chair. The delivery technician was on time and demonstrated all the medical equipment. This medical supply place has a good selection of supplies and the good thing is that they had all the medical equipment in stock. Keep up the good work guys. Shall be back with my dad for a lift chair recliner once he gets better.
Best medical supply store in san antonio. Bought a hospital bed with hospital mattress.
Bought the inogen g3 portable oxygen concentrator along with a hospital bed for my uncle. My uncle is getting better and he still doesn't want to get out of the bed hahaha. He say that the mattress on the bed is very comfy and we are happy that we have upgraded the mattress to a better quality one as he likes it a lot. I strongly recommend this medical supply store because of there awesome customer service and quality products.
The young man who worked at Primo Medical Supplies helped me attach my cpap face mask to my ResMed cpap machine tube. He did this for gratis. Doing so was especially a nice thing to do since I bought the mask online from a third party. I will definitely go back to Primo Medical Supplies.
My mom is a COPD patient and is on oxygen for most of the time. She has a home oxygen concentrator machine and uses the tanks when she goes out. It is cumbersome for her to handle the tanks by herself and these oxygen tanks don't give her the freedom to go any place on her own. So I have been researching on this portable oxygen concentrators for a while. I wanted to make sure she would like it so I have rented the Invacare Platinum Portable Oxygen machine for a week and Inogen G4 POC for a week. The Inogen oxygen machine was light in weight which weighs about 3 lbs approximately but goes until 3 liters per minute. Where as the Invacare oxygen concentrator weighs until more but it goes until 4 lpm. The invacare oxygen concentrator has the batteries on the top of the machine which she liked the most and the unit she uses at home is also a invacare perfect o2 concentrator. So she choose to go with the invacare platinum portable machine. I am glad that I have rented the oxygen machine before I have bought it. Primo Medical Supply did a good job in educating us with this POC units. I have also bought a knee brace for my self and I liked it as well.
Got a invacare therapeutic mattress which had 7 or 8 year warranty i guess... god forbid but i am not sure if my dad would last that long. We tried a few mattresses in the store but we thought my mom would like this one. Obviously we had also bought a invacare full electric bed with halo safety rail. The guy named steve was very knowledgeable with all if there medical equipments. We also rented a lift chair as well as we were not sure if my mom would like it. Glad that she liked it. Primo medical supplies is an awesome medical supply store and would suggest it to everyone.
We bought the walker with wheels and seat here. it is a good medical supply.
bought a platinum invacare portable oxygen concentrator along with extra batterys. they showed us airsep focus which only had 2 lpm fixed flowrate, inogen g4 as well but we choose to go with the invacare concentrator as we were using the invacare perfect o2 concentrator at home for a long time. we bought a halo safety ring rail for the hospital bed. nice place and the guy showing us had good knowledge on these medical equipments.
We bought a full electric hospital bed along with a egg-crate topper mattress which was very good. We also bought the heavy duty wheelchair and trapeze for the medical bed. The service was swift and the technician took his time to explain us how each medical equipment works.Would definitely recommend this medical supply store to every one.
Best medical supply store in san antonio. They got me a good hospital bed mattress for my father's hospital bed.
I am a medical student who was trying to get a few of my supplies for my class. I bought the taylor percussion hammer, babinski telescoping reflex hammer,ekg aliper, gniometer, medimeter, cardiometer, tuning fork,kelly forceps,dissection kit, standard pocket otoscope, penlight,infrared thermometer and traditional home blood pressure set, pulse oximeter and the littmann master cardiology stethoscope .The reason for this review is because i couldn't find all of these medical supplies at one store in san antonio. Primo medical store had all of these supplies in stock. They have different models on the littmann stethoscopes. I bought some scrubs as well which i wasn't planning on buying though. They had some interesting supplies for medical professionals. Would definitely recommend to friends and family for sure. Thank you Primo!
I bought my new portable cpap machine at this cpap supply store in San Antonio. I bought my old cpap which is resmed airsense 10 from an online store and it was under warranty but I had to send it back and it took a few days for the cpap to be fixed. I had torrid nights sleeping without my cpap machine. I was annoyed with them. A friend of mine then referred me to primo medical supplies he said he had an issue with his fisher paykel cpap machine. Then he took his cpap machine to them and they have provided him with a alternative cpap machine for no additional charge until his machine has been fixed. That was so nice of them, he said. We pay a few extra dollars at this medical equipment stores than online stores but if they are taking care of us when we have problems.I would stick to these small businesses itself. I don't make my money in a easy way so I would love to save every bit of it but for my medical needs or anyone's health needs. I would recommend people to stick to these medical supply stores who help there neighbors and take care of them. Even though the transcend cpap machine is cheaper online I got it from this store as friend is completely satisfied with them. I endorse this store to anyone who needs medical supplies in San Antonio. Go primo!!!
I bought a new Inogen G4 portable oxygen concentrator this oxygen supply store in San Antonio. I have also looked at several other pocs such as the invacare platinum, simply go by respironics, oxlife independence concentrator, airsep focus. They also have the older version of Inogen G3 concentrator with a 5 year warranty but I chose to go with the newer version. This medical supply store is closer to my house. I asked them why should I buy it at your store? Then the gentleman smiled at me and said we have a 24 hour emergency line in case anything goes wrong with the unit we shall provide you a loaner until your unit is being fixed. Where as the online stores wouldn't provide that service. I liked the answer so I went ahead and bought the portable oxygen concentrator with an extra battery. Thanks primo and will come back to get my filters and nasal cannulas.
I buy my wound care supplies at primo. I used to buy duoderm and tegaderm patches from them. They carry all kinds of gauzes, silvasorb gel, microcyn, opticell and diaper rash products as well. These guys are great because they get us the products we need in a timely fashion.
Bought resmed bipap machine along with my bipap mask, bipap filters and supplies. They are the best. I called around for pricing and availability and primo had the best pricing. they got the bipap machine to us pretty quick. i am impressed with this store.i shall recomend my friend nd family to this medical supply store in san antonio for the cpap & bipap supplies.primo is the best!
I was traveling from the east coast to San Antonio Texas and I needed a lift chair for rent. Primo medical supplies sent me a list to choose from since I wasn't able to go to the store. I got a zero gravity lift chair for rent at my hotel. They delivered it on time and the delivery technician was very helpful in demonstrating how to use the lift chair. I also got a walker, wheelchair and a bedside commode for rent as well. Thank you guys for taking care of me in a timely fashion.
I bought my medical bath chair and shower chair with wheels at primo's.
I am a regular customer at primo medical. I but my ostomy supplies here made by convatec and hollister.
We have been to a lot of medical supply stores in the San Antonio area as we have elderly parents at our place. Primo medical supplies is a one the best medical supply place I have been to so far. The gentleman upfront was so informative. We have bought an Invacare Full Electric Low hospital bed and a golden technologies zero gravity lift chair. We wanted to see the hospital bed before we have purchased one but none of the medical equipment supply places had one on display, but primo medical has the bed in display and the functions were demonstrated as well. The bed had a 5 year warranty on it and we got a low electric bed because my mom was only 5'1" and this would have low clearance to the ground and that would make it easier for my mom to get out of the bed. We have upgraded to a therapeutic egg crate mattress as we felt that was more comfortable than a regular innerspring mattress. This mattress also has a 5 year warranty on it. We also got the half rails for the bed as well. We bought the daydreamer lift chair which is a zero gravity chair. My dad is a COPD patient and this lift chair has an adjustable pillow on it which was really a cool thing in my aspect.
They have a lot more other medical equipment and supplies as well such as knee braces, wheelchairs, cpap supplies, ostomy supplies and so on. It would take up a few more pages if I am adding there products here so I will stop by here. We shall definitely come back to this medical supply store for our family's future medical needs. We would definitely recommend this medical equipment store.
Bought some suction grab bars and rented a hospital bed. This is a good medical supply company. I would recommend this place for medical equipment rental.
This is the best medical equipment supply store in san antonio. They have almost everything and can also get the products you need very promptly. Thank you guys! I highly recommend this medical supply company.
Rented a Medical hospital bed for my mom and they brought it in right away. Thank you guys!
My father suffered a severe stroke we decided to try primo due to the # of excellent rating from previous customers and we were impressed on how Very curteous very helpful very good prices, honest, they didn't push us to buy more than we needed and when we returned what we had purchase because it wasn't what needed they took it back and offered to help us choose something they was useful for the needs of my father and we are going back to buy the medical supplies father need.
Thank you primo for making it easy
I buy my ostomy supplies here regularly at this place.
There are a lot of medical device companies in san antonio but we choose to give my business to this dme provider as our friends used them before and they liked this medical equipment supplier a lot and have recommended it to us as well when we were in need of one. This medical equipment store carries products from mckesson, medline , pedifix, FLA orthopedic products, JOBST compression stockings and so on. We needed a few medical supplies so we walked into this medical supply store to get a raised toilet seat with arms, bath and shower chair with padded seat and also have rented a full electric medical bed with hospital bed mattress and bed rails. They have these products in display as well so you can get a feel of these products before you buy it or rent them. We also got some miscellaneous wound care supplies such as the bandage dressing, wound care cleaning products such as gauze, medical tape, wound dressing supplies. We have also got the hammer toe products from pedifix, they also have a vast product line of foot care products as well in display. We were also interested in bathroom rails, wheelchair cushions and some safety products but we had spent a lot than we have anticipated for, so we would make a trip back in the next few days to get more medical products from them. They were very friendly and have given us a lot of insight on the medical products we needed. We would definitely use this dme company in the future again as well. The only reason why we did this review because our friends who recommended us this place said that they initially had a bad time with a medical supply company before so we thought it would be helpful for others who are in need of medical supply products for there family. Thank you Primo Medical!
We bought a hospital bed at this store. It is very good and mom likes it.
Friendly and knowledgeable. Hopefully, we won't need future medical supplies but in case we do, this will be our first stop.
Came in yesterday looking for special ted stockings for my mom, the man in the front was extremely helpful, quick service and exactly what we needed for her, thank you!
Great place. Extremely informative staff. Would come back for any other medical supply needs
Great peeps!!! We traveled to San Antonio so my wife could have a surgery with a specific physician. I called Primo to get a lift chair delivered to the house we were renting. They were great at communicating with us on delivery, the pricing was very fair. When we were ready to head home I called to schedule pick up, again great communication. We were released to come home early & Primo (happily) worked with the property owners for pick up
This place is just so wonderful... They have all the medical supplies/equipments and it was great customer service... Steve have taken good care of my need... will make sure many people go in there... they are so good
Great pricing on the incontinence supplies. Thank you primo!
I am a regular at primo for buying ostomy supplies for my husband. We buy the hollister 8631 and they always have them in stock. A good place to buy ostomy supplies if you don't have insurance or have high deductible .
I bought a used cpap machine from this medical supply store as my old cpap machine gave up on me at a very affordable price.They also carry vast number of cpap products in stock.
This is our medical supply store in san antonio for our parents. We get their monthly incontinence supplies from this store as there insurance doesn't pay for them, We are set up for a monthly delivery for the adult briefs, adult underwear, heavy duty underpads, adult wash cloth and wipes. We also get the aloe vesta skin barrier cream for the skin as well. There customer service and deliveries are on time. We also bought a lift chair, wheelchair and a handicap ramp from them as well. We are happy with the service and would definitely recommend this company to anyone who needs a medical equipment supply company in san antonio.
Bought Jobst compression stocking which absorbs more sweat from the feet. While is qualitatively a lot better than the regular compression stocking. Also bought a jobst stocking donner which is assists in putting on the stocking along with a washing liquid called Jobst Jolastic Washing Solution for cleaning it.
I bought my amara view full face mask by philips resporonics at this store. My pet chewed away the mask. I was in desperate need for one and primo had the kind I was needing. Thank you primo!
I buy my cpap supplies at this cpap supply store in san antonio. They have a wide range of cpap supplies at the store.I get my cpap hose, cpap filters, resmed full face mask, chin strap and my water chamber here.
They have good hospital beds. I have rented one. The service was good. Handy medical supply store for medical needs.
I buy adult diapers for my wife here. It was hard for me to find a 2x size at walmart and HEB but Primo medical supplies carries them in stock and a good absorbency. I also the buy the chux pads and wipes at this store. I would definitely recommend this store.
We bought a threshold ramp and the portable wheelchair ramp at this place. They had all kinds of gadgets and accessories at this medical supply place. My parents stay together and it would be hard for my mom to take my dad into the house without any ramps. We had 5" rise so we bought a 5 inch threshold ramp. We also needed a portable ramp to put the wheelchair in and out. Thank you primo as you had all the medical equipments and supplies we needed in stock. You saved our day as the other medical supplies stores told us they had to order the medical ramps. This durable equipment company also carried a lot of crafty accessories and medical supplies. We would be definitely looking to get the lift chair and the power scooter in the near future. You are the best!!!!
We needed a few medical equipments to rent when my dad was taken out from hospice care right away. Primo Medical supplies has delivered all the equipments which we needed right away. We have rented a low full electric hospital bed with assist rails, tub transfer bench, lift chair, bed side commode, home oxygen concentrator and wheelchair. Thank you primo for the speedy service. They have wound care products and cpap supplies as well. Good job primo and would definitely recommend you all to family and friends. You are the best medical supply store in san antonio.
I buy my cpap supplies at primo medical due to high deductible through my insurance.
Bought a raised toilet seat here along with shower bench for my mom who was visiting us. Decent medical supply store!
My wife injured her leg and she wasn't able to walk and we needed a wheelchair with an elevated leg rest so she can keep her leg elevated. So we have rented a wheelchair from this medical equipment place for a few days. When the doctor said she can start walking little by little then we approached this medical supply company again and they had couple of alternatives which is a knee walker and iwalk 2.0 (similar to the crutch). So we have rented knee walker for a few days and also bought an iwalk as my wife had to climb the stairs. The knee walker was good when she had to walk long distances. The iwalk 2.0 crutch was very helpful with stairs. Finally after few months when she was getting better and the doc suggested a walking boot and this place also had the walking boots which is also known as a cam walker. The price quoted at the doc's office was much more higher than they had. This is a one stop shop for medical equipment rental and purchases. I would definitely recommend primo medical supplies to everyone.
I bought a nice hurrycane at primo medical supplies.
I bought a resmed mirage quattro cpap mask which is good.
I rented a hybrid wheelchair from primo medical supplies which can be used as a standard wheelchair and a transport chair, which is great. I bought the chair after my rental ended.
Portable Oxygen concentrators are hard to find in san antonio. I came across this medical equipment rental place last year when i had a family emergency. I had to rent a portable oxygen concentrator as my oxygen saturation levels are not good at higher altitudes. I constantly monitor it using a finger pulse oximeter which is very handy. Anyways, i had rented the portable oxygen concentrator from this medical supply store a few times now. It is very easy to use and light weight. I had rented the Inogen G2, Inogen G3 , simply go by respironics and oxilife independence portable concentrators for my trips. I liked the Inogen G3 as it is easy to carry around. The Oxilife independence and simply go concentrators do continuos flow and pluse flow. Initially , i needed one with continuous flow rate so i had to rent those but now all i need is a pulse flow. I had a hard time initially when i had to research on the portable oxygen concentrators. So, i am also posting the pictures that i have, so that way it would be helpful for familys and users who are new to oxygen. One last thing they also had airsep focus concentrator it was very compact but can only do 2 liters pulse i.e was not suitable to me. Hope my review helps the familys and users of the oxygen machines.
Nepro therapeutic nutritional formula is something i get from this meidcal supply store. This medical supplies is near me. I always go here. I hate going to the stores at the medical center as they are rude.
As a cpap user for the last 15 years, i need to constantly use my cpap machine everyday which keeps me active and motivated everyday. My daughters pet got to my mask and it was ripped apart. I was looking around to find a medical supply store in san antonio who would carry cpap supplies over the weekend. Made a few calls and wasn't able to find a cpap store which was open on saturdays in san antonio. Finally my daughter came across this cpap equipment supplier on yelp. They have a good selection of full face cpap masks by resmed , philips respironics and fisher paykel. I used a simplus full face mask by f&p but after looking at a few masks they had i wanted to try the resmed full face mask quattro fx. I also bought some cpap wipes and cpap filters for my machine. Primo was a lifesaver as they are the only cpap supplier that carry the cpap masks and supplies in stock and are open on saturdays. Thank you for saving my weekend primo !!
I have been a consistent customer of wound care supplies at primo. I buy the microcyn and opticell ag plus silver dressing at this place. They have very good pricing compared to the other medical supplies in san antonio. I am a free lancer and i recommend most of my patients to this medical equipment place as they have most products with good pricing as well. If they don't have anything in stock they can get them in a day or two.
I have bought a portable oxygen concentrator from primo medical supplies. It is very good. Now i don't have to worry about refilling the bulky oxygen tanks. Thank you primo !
Primo medical supplies is a crafty medical supply store. I say this because of the products they carry. I was referred by oakdell pharmacy to primo medical supplies inregards to the ostomy supplies. Oakdell told me that primo has a larger collection of ostomy supplies than they do in stock, which was true. I have been using them for an year now. I wish primo medical supplies was near to my house.
We needed a bilirubin light as my newborn had mild jaundice. Primo rented the bililight for $25/day which was a lot cheaper than other medical supply companies. They had it ready for me and have given us all the instructions required. It was very simple to use.
I have rented a Lift chair from Primo Medical Supplies and it was great!!
Primo carries a wide range of ostomy supplies and i wasn't able to find them at any other store.They have a very decent pricing as well.
I buy jevity 1.5cal from primo for my daughter.
I have bought a new invacare low electric hospital bed with assist rails on it. We also bought the low air loss mattress which heals decubitus and ulcers on the back of the body.My grandfather loves his new bed as he can get up from the bed without anyone's assistance. The assist rails are better than the basic half rails because you can set it in 3 different positions which is a convenience. The bed has a 5 year warranty and the quality of the bed is top-notch. We needed it right away and primo medical had these in stock and delivered it the same day we ordered. The delivery driver was nice and gave us the demonstration and had answered all the questions we had. It's a great place and would recommend you all to anyone who needs a medical supplies right away. I almost forgot about the add on tray we bought, the bedside table was good as well. Thank you for taking care of us right away!
I have bought a new invacare low electric hospital bed with assist rails on it. We also bought the low air loss mattress which heals decubitus and ulcers on the back of the body.My grandfather loves his new bed as he can get up from the bed without anyone's assistance. The assist rails are better than the basic half rails because you can set it in 3 different positions which is a convenience. The bed has a 5 year warranty and the quality of the bed is top-notch. We needed it right away and primo medical had these in stock and delivered it the same day we ordered. The delivery driver was nice and gave us the demonstration and had answered all the questions we had. It's a great place and would recommend you all to anyone who needs a medical supplies right away.
I almost forgot about the add on tray we bought, the bedside table was good as well. Thank you taking care of us right away!
I bought a hybrid wheelchair and i like it!
I buy my provent for sleep apnea at primo. They always have them in stock. Provide good service all the time.
I have ordered a portable oxygen concentrator online but they haven't delivered it on the day we were suppose to get it. So i was badly looking for a portable concentrator in san antonio and primo had a few in stock. I am never going to trust the online vendors again.
I had to find a medical store in san antonio for my mom's incontinence supplies as they were not covered her medicare. I live out of time, so i had to find someone who delivers them home on a recurring basis. Finally the search came to an end with Primo Medical Supplies. I definitely would recommend Primo Medical Supplies to anyone who needs a medical supplier in san antonio.
Hassle free shopping experience at primo medical supplies. Will definitely recommend my friends and family to this place.
We needed a portable wheelchair. The sales person showed us couple of wheelchairs and gave useful suggestions. Customer service was great. Got a good deal.
I bought a new cpap machine from Primo Medical Supplies. They had a wide range of cpap machines to choose from. The good thing about this medical supply store is that they offer senior and veterans discount. They also had various full face mask, nasal mask and nasal pillows.I choose the full face mask as i tend to open my mouth while sleeping. I will be coming back from my quarterly supplies primo!!
Primo Medical Supplies carries a lot of crafty medical equipment's and supplies. We have rented a full electric hospital bed and electric lift chair recliner when my dad underwent the hip surgery. They have delivered the equipment's the same day which is very nice.
I bought Nepro the nutritional drink for mom who is undergoing dialysis. I had to make several calls to find out who carried this in the store. Finally, i came across Primo who carried it in store.
Primo has a wide variety of cpap masks and good pricing as well.
I went in for gloves and something to bandage my toe. Steven has wonderful customer service. He helped me with things that I didn't even think he would carry. If he doesn't have it he will order it. I'm so pleased with him that I'm going back today.
This place has Extra large pull ups for a good pricing as my moms medicare wouldn't pay for the incontinence supplies.We also bought the disposable underpads (chux pads) as well. We have set up a recurring delivery for supplies and we are all set.Go Primo!!
Very helpful and alot to chose from and with advice that helped me to chose what I wanted.
I was expecting much bigger storefront when i actually walked in, looks can ve deceiving . They had couple of warehouses in the same building and had wide range of rollators and lift chairs in stock. I bought a lightweight rollator from medline which was great for my dad. They had golden lift chairs as well. I bought the lift chair with an adjustable pillow on it which is quite helpful for COPD patients. My dad loves his new recliner lift chair ( maxi comforter series the day dreamer pillow with the handmade leather) on it. I would finally say don't judge the store by its looks, ask them what you need . The customer service was great as well. I would say this is a good medical supply store in san antonio with lot of other medical equipments and supplies.
I love my new Resmed airsense APAP machine.I bought a swift Fx nasal pillow mask as well along with additonal cpap filters and cpap wipes.Best price in town!
They have the nephrostomy bags in the store along with the wound care supplies.It's a one stop store for medical supplies.
My husband loves his new Inogen G3 Portable Oxygen Concentrator. We used to think a lot before we have to make a trip with oxygen cylinders, now we don't have to worry about the oxygen. We bought an extra battery along with an external charger.I would definitely recommend primo medical.
Great Pricing on Portable Oxygen Concentrators at Primo Medical Supplies. We have shopped in town before we made this purchase. They had Inogen G3, Simply go by respironics and oxilife independence. We went with the oxilife independence as it has 5 year warranty on it.This unit does pulse and continuous flow. We will definitely go back to primo medical in san antonio again.
I had a hard time finding the nutritional supplement Nepro in San Antonio. Finally, i have found it at Primo Medical Supplies in stock.
I love my new transcend cpap machine. It's easy to carry around and is FAA approved. I bought the transcend APAP, which regulates the pressure automatically. I also love my new resmed nasal pillows, Swift FX as i am a side sleeper.
This medical supply store had everything with a small store front.
I was looking for ostomy supplies and i was told oakdell would have
everything. When i went there they didn't have what i needed
i.e hollister ostomy supplies and convatec eakin rings.
Then oakdell pharmacy has referred me to this place stating
that they would have a lot more of these ostomy supplies.
I didn't want to make a trip, so i called them up and they
had everything i needed.They also gave me a free coupon for
ostomy secrets.Thank You PRIMO and Oakdell for reffering!!
This is a nice small medical supply store in san antonio. We were skeptical looking at the store because they had a small store front, but they had couple of different warehouses in the same building with a lot of different medical equipments available. We have seen a lot of different lift chairs with different features and have bought the golden lift chair in the maxi comforter series. My dad really liked it. They had invacare and drive medical beds which have a five year warranty. We liked the invacare bed and got it due to its look on the headboard and footboard. We also looked at different hospital bed mattresses available. Don't judge this store by its store front;). Thank you primo for taking care of us. We will definetly recommend you to our friends and family!
Great service. Traveling from out of town and called to inquire about our specific need. They had the items and pulled from inventory so items were ready upon arrival.
I first happened upon Primo Medical Supplies some time last year, and I am thankful I did. Steve"s customer service is outstanding. His hours are better than most. Furthermore, his prices are as good as or better than those anywhere else in San Antonio. Thanks Steve. Joanne R.
Even though they didn't have everything I was looking for I saw that the owner was very helpful and the price is reasonable this is where I'm going to buy my surgical gowns
Very nice! Held a splint for my daughter. Highly recommended!
I was looking for a cpap machine for my uncle for a reasonable price in San Antonio through a medical supply store. He had no insurance, so i was shopping around to get the pricing on the machines. At last I have come across primo medical supplies. Steve at primo was very helpful and knowledgeable in regards to the cpap machines and cpap supplies. He helped us to pick the right machine. We are so thankful that we found this place locally. Primo is open over the weekends as well, which is unusal for the DME stores in San Antonio. We would definitely come back to this place for our medical needs. Thank you Steve for being patient with us.
This place is great! The staff is helpful and the prices are reasonable.
My dad needed bandages, and the man working helped him by showing him exactly what he had, and made it easy for him to make the best decision possible!
Primo made shopping for medical equipment fast, affordable, and easy. I love my new Knee Walker....thanks Steve!
I needed a lift chair as I am home recovering from a tibia fracture surgery. I needed one for about a month or so. Primo fit my needs perfectly and I enjoyed everything about their service. I first want to say that this company was the only provider to ask the basic question of what is my height/weight, so they could source the right chair. The seem to have a large enough inventory to quickly get the right sized chair, rather than just send whatever was in supply. I secondly was very pleased that they delivered the chair the same day I called in the order. Finally, the delivery team delivered the team at EXACTLY the time estimated (within 5 minutes). The delivery team was very friendly and spent the time to place the chair where desired and train me on its use. I HIGHLY recommend this company.
Very nice, held a splint for my daughter. Highly recommended! Seems to have a lot of different items in stock. Really easy to purchase and very accommodating.
Primo has a great supply of all medical supplies for all of your healthcare needs from wound care to durable medical equipment. Their location is convenient and their prices are reasonable and is typically less than many of the medical supply places in the medical center area. They are open 6 days (m-sat) of the week. The staff is helpful and willingly assists with any questions on all products.
Even though they didn't have everything I was looking for I saw that the owner was very helpful and the price is reasonable this is where I'm going to buy my surgical gowns
A friendly and reasonable medical supply place close to my house. Whenever I go there the person at the desk is very helpful for all my CPAP needs. I would strongly encourage anyone that wants any type of medical supply to go here.
Steve is wonderful. He stayed open late on New Years Eve for us. My husband forgot his CPAP machine!
My dad arrived at my house without his CPAP machine. Steve was so helpful and made the whole experience of renting one completely painless. We will definitely come here should any medical supply needs arise in the future. Could not have been easier. Thanks so much again, Steve - you were truly our Santa Clause this year!
Great pricing and service.
I am happy to find place. They have very good pricing on most of the products. I bought Ensure and Ensure Plus for my grandma at this place looking at the conexion paper ad.This was the lowest price i have ever paid for these products.Will see them soon!!
Good service and aggressive pricing on the medical products.Thanks for helping us out, Primo Medical Supplies.
Most of the Medical Supply places we have been too always wanted to fill in the pockets with wealth all the time. I was expecting the same thing up here when i was visiting this place, but i was wrong. We were provided the pro's and con's for the medical supplies we needed. This place has a wide variety of Bed Rails for Home Care Beds. We had a lot of options to choose from, which was great usually doesn't happen alot. We bought some Reusable Underpads as well at a good price. This place also does the price match on certain products and we were able to buy some XXL adult diapers.Overall, Steve spared us alot of time for showing us all the different products they had, which would have aid us. Thanks a lot Steve, keep up the good work and we would see you again!!
Steve was helpful with the supplies and introduction of his business. I bought the hair rinser tray and I highly recommend it.
FANTASTIC Place! 5-Star Service from Steve, quality products, and reasonable prices. THE BEST place for CPAP and diabetes supplies.
I must give special thanks to Steve at Primo MS on Grissom. He is a complete professional. I will never buy CPAP or diabetes care products anywhere else. You shouldn't either
I am happy to find place. They have very good pricing on most of the products. I bought Ensure and Ensure Plus for my grandma at this place looking at the conexion paper ad.This was the lowest price i have ever paid for these products.Will see them soon!!
Thank goodness for Steve!! My husband and I arrived in San Antonio last Thursday, February 26th. He realized around 5:00 that he had forgotten a critical piece of his CPAP machine. In a panic, we started calling around and found your office. We were thrilled to find out you were open until 6:00, so we hit the road. Unfortunately, it took us longer than we thought to get there, so we called and asked Steve if he could wait for us. We arrived right at 6:00 and he was still there. Steve really saved the day for us! We will now be buying all of our medical supplies online from your company because of his superior customer service. Please pass along our appreciation to him!
I used to pay a lot for my Cpap Supplies and accessories, but they have a great pricing on these products.They also offer discounts for Veteran's and Seniors. Great and exceptional Service. Would definitely come back to this place.I bought a device called So clean 2 for cleaning my cpap unit and accessories, i am very happy with it.I don't need to spend my time cleaning the mask and the tubing, the machine does it automatically with a set timer.I am loving it !!!
I love this company for their service and pricing.I have called a few companies for renting a phototheraphy light / Bilirubin Light / Wallaby for my son and the pricing was hilarious. They were telling me that i had to pay 50$/day to 85$/day which was very expensive. I reached a few more companies and i have finally found Primo Medical Supplies. They rent this unit only for 35$/day which is very economical after going through the other medical supply companies.I also bought some supplies for my Medela Breast Pump here.They have a very good pricing comparing with the other companies.I added this company into my speed dial for my future medical needs.They also offer 5% discounts for Seniors , Students, Veterans and for Cash transactions.I am very happy to find this Medical Supply in town.
Great and very good pricing and service.Very satisfied with the pricing on the products after a long time.I bought Cpap supplies for a very good price.They ship it anywhere in United States.(Better pricing than Cpap and other online websites) I also bought #soclean2 to clean my cpap machine.Which is better than the wipes.
Exceptional pricing, compared to other big giants!!!Loved the 5% cash discount!!
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